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How Not To Fall For Costa Rica Car Rental Scams

Viewing 23 reply threads
  • Author
    Posts
  • #194847
    Seth
    Guest

    Nikki – thank you for your detailed post! I know you did not want to make your post an advertisement, but could you share the name of the rental agency you used? Would be most helpful as I’m trying to find a trustworthy provider before having a horror story like those I’ve read about online! Thanks! Seth

    • #198240
      Nikki Solano
      Keymaster

      Hey Seth!

      No problem! We don’t mention them in the article above in order to keep the article generic and not swaying in any one agency’s direction, but I’m happy to point you to a different article on our blog where we share the name of the agency we use. Please see this article: This Is The Costa Rica Car Rental Agency We Rent Through.

      Pura vida! 🙂

  • #194849
    Costa Rica Rent A Car
    Guest

    Thanks for providing such a great and useful information on car Rentals. As the number of cars is increasing in Costa Rica, the chances of scams are also high. I would recommend all readers to have search and compare the car rental providers and choose the best company that provides such services at genuine prices.

    • #198257
      Nikki Solano
      Keymaster

      Thank you for commenting, Costa Rica Rent A Car, and for throwing your business into the mix! 😉

      Pura vida!

  • #194851
    Jessica
    Guest

    Nikki and Ricky! So thankful to find your blog all about Costa Rica. My friends and I are headed there in a few months. We booked an incredibly priced flight into San Jose International airport but our hotel is at least 150 miles away. We would love to rent a car and drive the distance so we can see more of the countryside. But after reading (and drowning in) all the information you’ve provided about not getting scammed, I’m very hesitant to book anything. I’d love a recommendation for a specific car rental place. We are planning to drive to the hotel, hang out on the beach, and do a canopy/zipline tour. That’s it. Basic. Any advice is much appreciated.

    • #198238
      Nikki Solano
      Keymaster

      Hi Jessica!

      Oh no! Our information isn’t intended to scare you out of renting, so I’m sorry if it did that! We simply aim to make travelers more informed renters. 🙂

      As for our recommended Costa Rica car rental agency, we didn’t name them in the article above because we wanted the article to be impartial, but we do talk about them elsewhere on our blog. Please see our article This Is The Costa Rica Car Rental Agency We Rent Through for details.

      Pura vida!

  • #194853
    Charlie
    Guest

    Thanks for advises! keep writing guys!

    • #198260
      Nikki Solano
      Keymaster

      Thank you for reading and commenting, Charlie! 🙂

      Pura vida!

  • #194856
    Ana
    Guest

    Hi, I am flying into SJO and renting a car to drive from there to La Fortuna>Monteverde>SJO. Which car rental company do you recommend? Do I need a car with 4 Wheel Drive? Thank you!

  • #194858
    Patrick Lenow
    Guest

    Is it safe to assume that the preferred company referenced here is the same car rental company you have acknowledged as your preferred in a later article…and the same one for which you have a discount code? Thank you.

    • #194859
      Nikki Solano
      Keymaster

      Hey Patrick!

      Thank you so much for checking! 🙂 Yes, the car rental agency is the same; we purposely don’t list the company’s name in the article above because we didn’t want the piece to sound like it was pushing any one rental agency over another. This being said, we have written about car rentals elsewhere on our blog, and in one of those writings (our related blog post This Is The Costa Rica Car Rental Agency We Rent Cars Through) we name our preferred rental agency.

      Pura vida!

  • #194860
    lisa borieo
    Guest

    Would we need a 4 x 4 SUV to travel to the RIU Guanacaste from Arenal area? If so, could we upgrade once at the rental company? We booked our trip through a travel agency and we have a regular car booked and they said we shouldn’t need SUV. Also, how much is gas and what is the best way to pay?
    thanks!

    • #198256
      Nikki Solano
      Keymaster

      Hey lisa!

      It isn’t required to have a 4×4 SUV to drive between Arenal and the RIU Guanacaste because the roads are paved. You may prefer to have one if you decide to explore away from the resort’s grounds, but if you’re just making the drive direct, it isn’t necessary to have a 4×4. If you decide to upgrade to an SUV, I’d do that as soon as you make that decision. If you wait until you pick up the vehicle, there may not be an SUV available, and if there is, you’ll have to pay whatever price the rental agency gives you at that time for it. With respect to gas, the current rate is about $1.15 per liter. You can pay in cash or by credit card. Cash tends to be best, to avoid extra fees charged by your credit card provider for out-of-country purchases or purchases made in foreign currencies.

      Pura vida! 🙂

  • #194861
    lauren
    Guest

    Just a heads up, the price I was quoted by the car company you suggest above increased by about 50% and the deposit went from $750 to $5000 when I said I’d like to use my credit card’s coverage. Here’s a screenshot of the exact conversation: https://www.screencast.com/t/nd4CUprhbNf I know you mentioned the terms could change when using credit card coverage instead of purchasing, but this seems deliberately spiteful.

    • #198254
      Nikki Solano
      Keymaster

      Hey Lauren!

      Thanks so much for checking in about the legitimacy of this! I can confirm that it’s common practice and not a scam. When a Costa Rica car rental agency (whether it be the one we recommend or a different agency) allows drivers to decline part insurance, the refundable deposit required to rent the vehicle increases significantly, often upwards of $4000-$5000 USD. With respect to the rental rate increase, this is also common practice because (as stated on our promo code page) our rental promo code/discount—which reduces the car rental rate—only applies to car rentals that include both parts of mandatory insurance. (The promo code/discount does not apply to rentals where part of the mandatory insurance has been declined.) So, in your chat with the rental agency representative, when you requested to decline part of the mandatory insurance to use your credit card insurance instead, that act nullified the promotion code/discount. (That’s why the rental price shot up by around 50%, because our promo code/discount is equal to roughly 50%.) In moving forward, if you decide to add both parts of the mandatory insurance back into the quote from the car rental agency, the promotion code/discount would apply once again and the car rental rate would drop by the 50% again. 🙂 In case you’re interested in learning more about rental car insurance and how your decision to add or decline insurances can affect the rental deposit amount and other things, don’t miss our blog post Costa Rica Car Rental Insurance Information.

      Pura vida! 🙂

  • #194870
    Felix
    Guest

    Hi,

    i have a short question concerning the cleaning of a rented vehicle before returning it. Are there extra charges for cleaning to be expected? The car has been rented at one of the larger companies, and has been in use for about two weeks. Due to road and weather conditions, it might not be as sqeaky clean as it was when I acquired it. I am considering if it might be better to have it cleaned before return, or if the company will take care of that, eventually for an acceptable fee. The terms and conditions do not contain any information about this.

    • #198255
      Nikki Solano
      Keymaster

      Hey Felix!

      This is a really great question. In general, car rental agencies are more concerned with damage than dirt. With respect to the interior, if your car is simply messy (say, with some sand and/or food crumbs around the seats/floor or some mud caked onto the plastic floor mats), but that mess can be cleaned (say, with a vacuum or a wipe of a cloth), you should be fine. If there are stains or cuts on/in the fabric seats or anything worse, though, you could be charged to cover the cost of cleaning/repairing the damage. With respect to the exterior, there isn’t an expectation that travelers should return vehicles in a clean state. (Most vehicles that get returned have plenty of dirt and dust on them.) But, it isn’t a bad idea to take the rental car to a car wash, or even ask the last hotel you stay at if they happen to have a hose you can use to rinse off the car (if not, you could use water from the tap or purchase a big bottle of water from a grocery store). The better the car looks when you return it, the more it appears like you took care of the car when you had it, which may earn you brownie points with the car rental agency.

      Pura vida! 🙂

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